This page was last updated on Jan 3, 2023. This Privacy Notice (the “Notice”) governs how World Bank International Transfer online Plc collects, uses, and discloses personal information from and about users of World Bank International Transfer online Plc Upthrusts and apps that link to this Notice (collectively, the “Services”). We advise you to read the Notice in its entirety, including the jurisdiction-specific provisions in the appendix to this Notice, which will apply to users in certain jurisdictions. Please note that if you are a Standard Chartered customer, additional privacy notices may apply to you as a customer of a particular World Bank International Transfer online Plc business, and this Notice does not replace or revise any other privacy notice that may be applicable to personal information collected or used by Standard Chartered through that customer relationship with Standard Chartered . Personal Information Collected Through the Services World Bank International Transfer online Plc collects and uses certain personal information in order to operate and provide you with access to the Services. This includes information that you provide to us and information that we collect automatically when you visit or interact with the Services. Information That You Provide to Us We collect personal information that you voluntarily provide to us when you use the Services. This information includes, without limitation: your email addresses, telephone numbers, and other contact details; the identity of your current employer and other biographical information; submissions to our Ethics Hotline; feedback on our Upthrusts or mobile apps; online preferences, such as Standard Chartered News alerts selections; and business information, such as your company name, your role, and industry. Information That We Collect About Your Use of the Services We collect information about your use of the Services and about the device you use to access the Services, including: the pages you request and visit; the posts you submit; information on your interaction with other users; information obtained in the course of maintaining or supporting the Services; information about your internet use, such as your IP address, the URLs of sites from which you arrive or leave the Services, your type of browser, your operating system, your internet service provider; and, if you access the Services via your mobile device, we may also collect information about your mobile provider and type of mobile device. We (and our service providers) use different technologies to collect this information, including cookies and web beacons. Cookies are small data files stored on your hard drive or in device memory that help us improve our Services and your experience, see which areas and features of our Services are popular, and count visits. Web beacons are electronic images that may be used in our Services or emails and help deliver cookies, count visits, and understand usage and campaign effectiveness. For more information about cookies and how to disable them, please see “Your Choices” below. Advertising and Analytics Services Provided by Others We may allow others to provide analytics services and serve advertisements on our behalf across the web and in mobile applications. These entities may use cookies, web beacons, device identifiers and other technologies to collect information about your use of the Services and other Upthrusts and applications, including your IP address, web browser, mobile network information, pages viewed, time spent on pages or in apps, links clicked, and conversion information. This information may be used by us and others to, among other things, analyze and track data, determine the popularity of certain content, deliver advertising and content targeted to your interests on our Services and other Upthrusts, and better understand your online activity. For more information about interest-based ads, or to opt out of having your web browsing information used for behavioral advertising purposes, please visit www.aboutads.info/choices. Your device may also include a feature (“Limit Ad Tracking” on iOS or “Opt Out of Interest-Based Ads” or “Opt Out of Ads Personalization” on Android) that allows you to opt out of having certain information collected through apps used for behavioral advertising purposes. How Personal Information Is Used We use the information we collect to provide, maintain, and improve the Services. We also use the information we collect to: Send you technical notices, updates, security alerts, and support and administrative messages (such as changes to our terms, conditions, and policies) and to respond to your comments, questions, and customer service requests; Receive and respond to your submissions on the Services such as submissions on World Bank International Transfer online Plc News, Site Feedback, and the Ethics Hotline; Permit you to participate in voluntary polls